Warranty Policy
Thank you for choosing G-LIGHT LEDS. This Warranty Policy outlines the terms and conditions of the warranties provided with our products. Please read this policy carefully.
- Limited Warranty Coverage:
G-LIGHT LEDS warrants our products to be free from defects in material and workmanship under normal use and service for the specified warranty period from the date of purchase. The warranty period and coverage vary by product and are detailed in the product listing or accompanying documentation.
- Warranty Claims:
If you believe your product is defective and covered under warranty, please follow the procedures outlined in our Return Policy.
- Exclusions from Warranty Coverage:
- Products that have been modified, misused, or subjected to unauthorized repair.
- Damage caused by accidents, abuse, or negligence.
- Normal wear and tear.
- Products not purchased directly from G-LIGHT LEDS or an authorized distributor.
- Warranty Periods:
Warranty periods vary by product and are specified in the product documentation or listing. Please refer to the applicable warranty information for details.
- Warranty Process:
- Repair the product using new or refurbished parts.
- Replace the product with a new or refurbished product.
- Refund the original purchase price.
- Advance Replacement:
Upon request, G-LIGHT LEDS may provide an advance replacement for defective products. Charges for the advanced product will be offset upon the return and verification of the defective product.
- Shipping Costs:
Customers are responsible for shipping costs associated with returning items for warranty claims. G-LIGHT LEDS will cover the cost of returning repaired or replaced items to the customer.
- Limitation of Liability:
G-LIGHT LEDS' liability under this warranty is limited to the repair, replacement, or refund of the defective product at our discretion. In no event shall G-LIGHT LEDS be liable for any indirect, incidental, or consequential damages.
- Governing Law:
This warranty policy is governed by the laws of United States without regard to its conflict of law principles.
- Contact Information:
If you have any questions about our warranty policy, please contact our customer service team at sales@GLightLEDs.com
By purchasing and using G-LIGHT LEDS products, you acknowledge and agree to the terms of this Warranty Policy. G-LIGHT LEDS reserves the right to update or modify this policy at any time without prior notice.